Visiting Our Partners

By following any of these website links, you will be leaving PayFlex® and going to a website with different content and privacy policies. Some of the data gathered by these vendors may be shared with PayFlex so that we may better serve the needs and requests of our participants. These links are provided for your convenience only and are not endorsements or approvals by PayFlex of advice or information available from such sites.

If you wish to continue, click the link you would like to visit below and you will automatically be connected. If you wish to return to PayFlex®, please click the "Close" button.

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Contact Us
For information about our products and services, we invite you to contact us using the information provided below:

For hearing impaired assistance, please dial 711 to connect with a Telecommunications Relay Services (TRS) operator.
For information about our products and services, we invite you to contact us using the information provided below:

For hearing impaired assistance, please dial 711 to connect with a Telecommunications Relay Services (TRS) operator.


Reimbursement Account members
Customer Service
1-866-473-2016
Monday-Friday, 7:00am - 7:00pm (CT)
Saturday, 9:00am - 2:00pm (CT)
If you have questions, call Boeing TotalAccess, 1-866-473-2016, enter your BEMSID and password. When prompted, say "Flexible Spending Accounts."
Outside the U.S.
402-345-0666
Submit a claim
Online
Select Your Accounts at the top of the page
and choose the account you want to use.
Under Account Actions, click File a claim.
Mobile App
Download PayFlex Mobile®
from your app store to
submit a claim using your
smartphone or tablet.
Fax
888-238-3539
Mail
PayFlex Systems USA, Inc.
P.O. Box 4000
Richmond, KY 40476-4000
Overnight Address
PayFlex Systems USA, Inc.
11819 Miami St.
Omaha, NE 68164
Account Security Concerns
If you suspect fraudulent activity on your account or believe you received a phishing email, contact Account Security.
Phone
855-542-5988
Email
accountsecurity@payflex.com

Find Your Sales Representative & Request a Proposal

If you are a prospective business customer, click here  to identify your sales representative and request a proposal for FSA, Transit/Parking, HSA, HRA, COBRA, Direct Billing and/or solutions for Wellness.